introduces a new way
to place service calls using Track-It!
recently welcomed the addition of
Track-It! -- the word's
leading help desk, asset management, and inventory/lan auditing solution
from Intuit IT Solutions. The addition of this software to our company
will make life easier for you—the customer, and allow us to deliver
higher quality service.
a 100% Web-enabled PC management system which will allow CTVI to:
Track outstanding service requests at a moments notice
Escalate orders not closed in an expected time frame.
Build a history of completed work orders.
Effectively streamline our service to better meet your needs
you, the customer to place work orders and service requests online
therefore bypassing time-costly older methods of waiting to get in touch
with a representative! Access to this new system will be provided
through our current website http://www.ctvi.com/service
This new system will be
implemented soon! Please check our website and mailings for updates.