CTVI Introduces Customer Satisfaction Day
will be rolling out a
customer satisfaction initiative to our existing customerís on service
contracts. In the near future, you will be contacted to schedule a
Customer Satisfaction Day.
be a day where CTVI
will interface directly with customers and their employees to improve
satisfaction. A technician will be on hand to evaluate performance
also have the opportunity to be retrained on the products you purchased
At this opportunity, you will also be trained on the
software which will enable a designated employee from your company to
place and track service tickets via the web.